Managing Difficult People & Issues  

We come in contact with difficult people. Some of them may even be coworkers. So, how do we deal with these individuals in a positive, effective manner? This presentation will help answer this question by first examining proactive behaviors that help create the best climate possible to reduce frustrations and issues which often precede difficult people and issues. We will also discuss how to address situations that must be confronted directly.

PO Box 531006 | Indianapolis, IN 46253 | Phone: (574) 320-8127 | FAX: (317) 295-1086